Privacy Policy

Effective Date: May 26, 2026

1. Introduction

Nobu Beautique Hair & Spa ("Nobu Beautique," "we," "us," or "our"), the operating name of Nobu Beautique Hair & Spa LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.

This policy applies to information collected through our website (nobubeautique.com), when you book or receive services with us, when you contact us, and when you communicate with us by text message.

By using our website, booking an appointment, or communicating with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

Information you provide directly:

Name, phone number, and email address
Appointment details, including services requested, preferred stylist or technician, and appointment times
Payment information, processed securely through our payment provider
Any notes, preferences, or information you choose to share with us about your services
Messages and information you send when you contact us by phone, text, email, or social media

Information collected automatically when you visit our website:

Device and browser information, IP address, and general location
Pages viewed and how you interact with our website
Cookies and similar technologies used by our website platform

3. How We Use Your Information

We use your information to:

Schedule, confirm, reschedule, and manage your appointments
Send you appointment confirmations, reminders, and follow-up messages
Communicate with you about your services, questions, and requests
Process payments for services and products
Improve our services and customer experience
Comply with legal and regulatory obligations

4. SMS / Text Messaging Program

This section describes how we use text messaging (SMS) and applies to all messages sent to or from our business SMS number.

Salon SMS Number: +1 (803) 692-8667

Consent and Opt-In. Our SMS program is reply-only. We do not send unsolicited text messages. To opt in to text-message communications with the salon, text our Salon SMS Number above. By texting us, you voluntarily initiate the conversation and consent to receive replies from the salon related to your inquiry. Consent is not a condition of any purchase. You will only receive a text from us in response to a message you have sent us first.

Types of Messages. Our replies cover customer-care topics such as: appointment confirmations and reminders when you ask about them, rescheduling and cancellation coordination, responses to your questions about services or visits, and other customer-care communications related to your relationship with our salon.

Message Frequency. Message frequency varies based on your appointments and interactions with us. You will generally receive messages around the time of a scheduled appointment or when you contact us.

Cost. Message and data rates may apply, depending on your mobile carrier and plan. Nobu Beautique does not charge you for text messages.

Opting Out. You can opt out of text messages at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and will not send further text messages unless you opt in again. You may also contact us directly to be removed.

Help. For help, reply HELP to any message from us, or contact us at (980) 221-5055 or nobubeautique@gmail.com.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Mobile Information and Third Parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with third parties that supports the services we provide — such as our text messaging platform and service providers — is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties for any other purpose.

5. How We Share Your Information

We do not sell your personal information. We share information only as follows:

Service providers. We share information with trusted third parties who perform services on our behalf, such as our appointment booking and payment platform (Square), our text messaging and communications providers, and our website platform. These providers are permitted to use your information only to perform services for us.

Legal requirements. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our business, our clients, or others.

Business transfers. If our business is sold or transferred, client information may be transferred as part of that transaction.

As stated in Section 4, mobile phone numbers and text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Website Analytics

Our website is built on the Wix platform and uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect how the website functions.

7. Data Security

We take reasonable measures to protect your personal information. Payment information is processed by our payment provider using industry-standard security. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as needed to provide our services, maintain your client records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Choices and Rights

You may:

Update or correct your personal information by contacting us
Opt out of text messages by replying STOP
Request that we delete your personal information, subject to legal and recordkeeping requirements
Contact us with any questions about how your information is used

To exercise any of these choices, contact us using the information in Section 12.

10. Children's Privacy

Our services and website are intended for individuals 18 years of age and older. Services for minors are arranged by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision. Changes are effective when posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Nobu Beautique Hair & Spa 7510 Pineville-Matthews Rd Ste. 9B-1 Charlotte, NC 28226 Phone: (980) 221-5055 Email: nobubeautique@gmail.com